At IntiMe, customer satisfaction is our priority. Please review our policies below for refunds, cancellations, and exchanges.

Refund Policy

• We do not offer refunds once an order has been placed.
• In case of a defective or incorrect item, customers may request an exchange.

Cancellation Policy

• Orders can only be cancelled within 12 hours of placement.
• Once an order is processed or shipped, it cannot be cancelled.

Exchange Policy

• Exchanges are accepted within 15 days of purchase.
• Items must be unworn, unwashed, and in original packaging with all tags attached.
• Sale products and certain intimate items (e.g., panties, bodysuits) are non-exchangeable.
• Customers may bear return shipping costs unless the exchange is due to a defect or incorrect item received

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail intime.co101@gmail.com